[Rt-devel] Problem: "Could not load a valid user"

[Todd Chapman]

It seems to the this starts after a valid reject for
ticket creation. Then the invalid rejects start happening.
Is this the case for you?

On Wed, Jan 25, 2006 at 09:37:36AM -0800, Joby Walker wrote:
> The error started to occur for us again today.  So we're now hard coding
> the @RT::MailPlugins as I outline below.
> 
> Joby Walker
> ITI SSG, C&C, University of Washington
> 
> 
> Joby Walker wrote:
> > Yeah that is the same error we saw.  On line 567 of RT/Interface/Email.pm is
> > 
> > --------------------------------------------------------------------------------
> >     push @RT::MailPlugins, "Auth::MailFrom" unless @RT::MailPlugins;
> > --------------------------------------------------------------------------------
> > 
> > Try changing it to:
> > 
> > --------------------------------------------------------------------------------
> >     @RT::MailPlugins = qw/Auth::MailFrom/;
> > --------------------------------------------------------------------------------
> > 
> > To force usage of the Auth::MailFrom module.  This is hacky but should work.
> > 
> > Joby Walker
> > ITI SSG, C&C, University of Washington
> > 
> > 
> > Todd Chapman wrote:
> > 
> >>On Tue, Jan 24, 2006 at 10:25:37AM -0800, Joby Walker wrote:
> >>
> >>
> >>>Are you seeing any errors in the logs?
> >>>
> >>
> >>
> >>Actually, I did find something in the error log.
> >>
> >>Jan 24 13:18:44 usvwoaahs501v RT: Couldn't load module 'RT::Interface::Email::': Can't locate RT/Interface/Email/.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /usr/local/lib/perl5/5.8.4/i686-linux /usr/local/lib/perl5/5.8.4 /usr/local/lib/perl5/site_perl/5.8.4/i686-linux /usr/local/lib/perl5/site_perl/5.8.4 /usr/local/lib/perl5/site_perl . /usr/local/apache/ /usr/local/apache/lib/perl) at (eval 5136) line 1.  Stack:   [(eval 5136):1]   [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:56]  (/opt/rt3/lib/RT/Interface/Email.pm:581)
> >>
> > 
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