[Rt-devel] Escalations by minutes instead of days.
BBlakely at blink.ca
Tue May 9 19:28:29 EDT 2006
Is there a way to escalate priorities by one instead of the final
priority. This is the case when using RT::Action:EscalatePriority.
What im trying to do is escalate a ticket by one every minute, by using
cron. Then when the ticket hits its final priority, im going to notify
people by email.
Thanks a mil
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