[Rt-devel] Re: [rt-users] RT Queue Assignment

[Jesse Vincent]

> tickets that you own or that are unowned". We have two variants:
> 1) $self->SetOwner($RT::Nobody->id, 'Force');
> 2) my $tmp = $self->new( $RT::SystemUser );
>    $tmp->Load( $self->id );
>    $tmp->Untake;
> 
> Both do the same, but second solution creates transaction under system
> user. Which one is correct variant?

I think #2 is the right one, as you don't want it to fail if the user
doesn't for some reason have the right to mess with owners there.
Jesse