[Rt-devel] Access to Ticket Content in scrip's User Defined Action

Samuel P Howard Sam.Howard at GMxTechnologies.com
Wed Oct 18 11:33:18 EDT 2006


I have a scrip that runs on a User Defined condition, but I get blank 
emails when other transactions happen (like New->Open) ... how can I 
test for something like Transaction->Content (not real code, I know) 
having some value?

I've tried various combinations of Transaction, TicketObj, etc ... but I 
can't seem to get it.


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