[Rt-devel] REST: should retrieving a particular attachment require a ticket number?

Jesse Vincent jesse at bestpractical.com
Mon Sep 4 20:08:29 EDT 2006



> as I'm not
> > comfortable adding history-modifiying tools like that to RT.
> 
> Me neither. It's just I wanted to be able to attach things to tickets
> without having to do it via the "comment" command as this sends mail.
> Altering attachments is too dangerous, I agree. Changing the attachment
> or adding them should be logged in the history as usual. Maybe an
> "attach" command for tickets is the way to go - like comment but without
> actually commenting?

Does it not actually create a correspond or comment transaction?


-- 


More information about the Rt-devel mailing list