[Rt-devel] WebURL not displaying correctly on Searches and Newly Created Tickets

[Chester Manuel]

Hi,

 I upgraded from RT2 to RT3 and used the package 
RT-Extension-RT2toRT3-1.26 to migrate my RT2 database to RT3. It seems 
to have migrated the data correctly. However when I search for a ticket 
using the Ticket link and get the results, the link to the ticket number 
does not diplay the correct URL. It returns 
http://ticket/Display.html?id=1500. It is missing the domain name and 
has "ticket" instead of the correct URL as 
http://barnyard.cse.ucsc.edu/Ticket/Display.html?id=1500

 The tickets which show up on the front page after logging on has the 
correct URL even if its the same ticket number.

 Is there a configuration I have to change? Is this in the code or in 
the database?

I installed it with the following options.

./configure --with-web-user=nobody --with-web-group=nobody 
--with-fastcgi --with-mysql --prefix=/usr/local/rt3

Here is my virtual host configuration for Apache 2 httpd.conf
<VirtualHost 128.114.X.Y:80>

    ServerName servername.domainname.domain
    DocumentRoot /usr/local/rt3/share/html/
    AddDefaultCharset UTF-8

    PerlModule Apache::DBI
    PerlRequire /usr/local/rt3/bin/webmux.pl

    Alias /NoAuth/images "/usr/local/rt3/share/html/NoAuth/images"
    ScriptAlias / /usr/local/rt3/bin/mason_handler.fcgi/

    <Location />
        Options None
        SetHandler perl-script
        PerlHandler RT::Mason
        <IfDefine PerlDProf>
          <IfDefine PerlSmallProf>
            PerlFixupHandler Apache::SmallProf
          </IfDefine>
        </IfDefine>
    </Location>

    <Location /NoAuth/images>
      SetHandler default-handler
    </Location>

</VirtualHost>


Thanks,

Chester

-- 
Chester Manuel
Systems Administrator
Center for Biomolecular Science
and Engineering
Office: 831-459-4913
Engineering 2 Building, Suite 527
Mail Stop CBSE/ITI
University of California Santa Cruz
1156 High St.
Santa Cruz, CA 95064