[Rt-devel] LargeAttachments ...
Robert G. Werner
rwerner at usscript.com
Wed Mar 21 20:28:24 EDT 2007
Does anyone have any way to make RT fail noisily when someone attaches
a file that is too large to a ticket?
I'm running RT 3.6.3 with MySQL as the back end. I've set my
max_packet size to be 2MB (a reasonable size IMO). I also set
MaxAttachmentSize to be 2097152
I would like my users (whether they are using the web interface or
email) to get notified that their attachment will not be part of the
ticket they are creating.
If I need to create an overlay to trap this condition, Any
suggestions as to where to start? I took a look at
Attachmet_Overlay.pm but I don't see any easy way to get an error back
out to the user.
--
Robert G. Werner (Network Systems Administrator)
rwerner at usscript.com
559.244.3734
You know you're a little fat if you have stretch marks on your car.
-- Cyrus, Chicago Reader 1/22/82
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