[Rt-devel] Question concerning upgrade from 3.6.3 to 3.8

Jesse Vincent jesse at bestpractical.com
Tue Aug 5 16:35:42 EDT 2008


On Aug 5, 2008, at 4:30 PM, Greg Petras wrote:

> Jesse -
>
> I'm having the same problem, after upgrading from 3.6.6 to 3.8.0. I'm
> now running 3.8.1rc1. See below for the requested query.


That pretty clearly shows that the database side of upgrades didn't  
happen.


> 2008/7/16 Jesse Vincent <jesse at bestpractical.com>
>>
>>> A few things seem to be missing from our installation, however.  
>>> While I see
>>> the new "Dashboards"-search in "Rt at a glance", there is no search
>>> selectable for Bookmarks.
>>
> [snip]
>>
>> Can you send me the output of the SQL command:
>> select Name, Description from Attributes where ObjectType =  
>> 'RT::System';
>
> mysql> select Name, Description from Attributes where ObjectType =  
> 'RT::System';
> +--------------------------+-------------------------------------+
> | Name                     | Description                         |
> +--------------------------+-------------------------------------+
> | Search - My Tickets      | [_1] highest priority tickets I own |
> | Search - Unowned Tickets | [_1] newest unowned tickets         |
> | HomepageSettings         | HomepageSettings                    |
> +--------------------------+-------------------------------------+
>
> Thanks,
>
> Greg
>



More information about the Rt-devel mailing list