[Rt-devel] Search builder... Broken?

Ruslan Zakirov ruz at bestpractical.com
Thu Jul 17 07:14:03 EDT 2008


On Thu, Jul 17, 2008 at 6:56 AM, Michael Brader
<michael.brader at youramigo.com> wrote:
> Matthew Watson writes:
>  > Hi,
>  >
>  >   Just reviewing 3.8, very nice (love the new theme). One thing that
>  > stuck me though, is that the search builder still seems to be very
>  > difficult to use, and almost impossible (it seems) to do what should
>  > be a simple thing without going into the advanced window.
>  >
>  > The Primary difficulty is constructing queries with variations of AND
>  > and OR, and nesting,
>  >
>  > For example.. Constructing a fairly standard query like
>  >
>  > Subject LIKE 'abc123' AND Queue = 'General' AND (  Status = 'new' OR
>  > Status = 'open' )
>  >
>  > using the point/click search builder seems impossible, or at least,
>  > not intuitive, I can't workout how to do it.

[snip]

>
>  > Is this is a bug in the new version, or just the way query builder
>  > works.. or am I just doing it wrong?
>
> In truth, I usually add about half of that then go to the advanced
> box. My theory is that the interface is intuitive to the authors of
> DBIx::SearchBuilder but presents challenges to the rest of us ;-)

it's challenging for everybody.

>
> Cheers,
> Michael

-- 
Best regards, Ruslan.


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