[Rt-devel] Search builder... Broken?

[Richard Hartmann]

On Thu, Jul 17, 2008 at 04:56, Michael Brader
<michael.brader at youramigo.com> wrote:

> In truth, I usually add about half of that then go to the advanced
> box. My theory is that the interface is intuitive to the authors of
> DBIx::SearchBuilder but presents challenges to the rest of us ;-)

Agreed. It probably makes sense to whoever built it, but the query
builder is one of the very few things where RT is not quite usable.

Usually, I use the advanced builder. This is a lot less complex
and frustrating than the query builder.

On the other hand, this _is_ a complex concept and I am not
sure how to improve RT in this regard.
Other than making the 'load saved query' part stand out so you
don't accidentially click load all the time, that is. This seems to
happen quite often to my co-workers.


Richard