[Rt-devel] RT 3.8.0 BETA 3 now available

Ham MI-ID, Torsten Brumm torsten.brumm at Kuehne-Nagel.com
Wed Jun 18 09:46:01 EDT 2008

Hi Jesse, RT Developers,

Just played around with the latest RT 3.8. Beta and figured out, that mandatory Customfields are still not mandatory.

What i mean: If i create a ticket with quickcreate in a queue with a mandatory CF, it creates the ticket - so far, so good, but if i go now to the ticket, use jumbo update, where i can see the CF, i can update the ticket without setting the CF.

Same problem if a ticket is created by mail, then the Mandatory function will not work as expected.


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