[Rt-devel] How to make changes to the RT website

Mike Peachey mike.peachey at jennic.com
Fri May 2 13:54:15 EDT 2008

Andy Werner wrote:
> I’m trying to make some changes to the RT website.  Specifically, I’m 
> trying to add a JavaScript to the “update ticket” screen.  I don’t know 
> what file to change on the server and how to apply the changes so they 
> are reflected on the website.  Any help on this would be helpful.



To apply:

apachectl stop
rm -rvf $RTHOME/var/mason_data/obj/*
apachectl start

Kind Regards,


Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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