[Rt-devel] RT3.8beta - creating child tickets

Jason Long jlong at messiah.edu
Mon May 5 14:17:43 EDT 2008


In the Links section of the new interface for RT3.8beta, there are 
"Create" links next to each link type. This seems to imply that if I 
click the "Create" link next to the Children label, and then fill out 
the ticket information, I would get a new child ticket.

However, it actually creates a parent ticket. This seems backwards.

The other links are also backward in my mind. Instead of making the new 
ticket appear where I clicked "create", it makes the new ticket appear 
at the opposite link.

Is this intentional? Am I the only one finding this counter-intuitive?
Jason


More information about the Rt-devel mailing list