[Rt-devel] Any interest in the ability in RT to enforce CF value uniqueness?

Philip Kime philip at kime.org.uk
Mon Oct 20 09:16:11 EDT 2008

On 20 Oct 2008, at 2:48 PM, Jesse Vincent wrote:

>> The mandatory stuff is only a little more trouble in terms of fallout
>> because to avoid confusion, it means removing the Validation calls
>> currently in RT and removes the regexp-based mandatory approach
>> completely which may bother some people but not that many I would  
>> think.
>> Pretty easy to move to using a real mandatory field for those who  
>> do. The
>> other thing is that email ticket submission to queues with mandatory
>> fields will fail without CommandByMail and the ability to specify  
>> CFs by
>> email.
> Right. And that's _not_ an acceptable change in the middle of a stable
> series. If it's optional, that potentially becomes more reasonable.

But it is optional to make a field mandatory. If you never check that  
box on a field (and it's not checked by default), there is no  
difference to how RT currently handles CFs.

Dr Philip Kime

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