[Rt-devel] Bug: RT3.8.1 plugin lib dir handling is not correct

Sven Sternberger sven.sternberger at desy.de
Fri Sep 12 03:35:55 EDT 2008


Hello!

we see that the plugin "EmailCompletion" and "BecomeUser" don't work,
and probably some other plugins

Enviroment:
SL5 (RHEL5 derrivat)
RT3.8.1

Problem:
After installing the plugin don't show up in the Web-UI, even if I can
see them under Tool->System Configuration

Expected:
Entry for BecomeUser under Tools, and altered eMail fields due
EmailCompletion

Bug:
In RT.pm the function PluginDirs, has the line
        $plugindir =~ s/::/-/g;
This cause RT to look for the wrong directory. The
directories under $RT::LocalPluginPath don't
have the prefix "RTx-"

Solution:
The plugins should install in the directories
with the "RTx-" prefix, or the above line should be replaced
by
        $plugindir =~ s/.*:://g;


best regards!

sven



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