[Rt-devel] Help adding Information from a e-mail to RT

[Eleanor J. Evans [Panix Staff]]

On Sun, Nov 29, 2009 at 06:34:26PM +0100, Thomas Br?utigam wrote:
> So my customer can just a random e-mail with the [RT #1234] number
> in the subject line RT figures out that this e-mail need to be added
> to the RT Ticket 1234?

Yes, and so can you (forward random e-mails to RT with the magic
string in the subject line).