[Rt-devel] RT 3.6.5 on Fedora Core 8 doesn't seem to detect Local customizations
Cynthia A Segura
csegura at usgs.gov
Thu Feb 5 15:02:39 EST 2009
I am running Request Tracker 3.6.5 (rt-3.6.5-3.fc8) on a Fedora Core 8
platform. I?m trying to make customizations in the local directory tree,
but RT doesn?t seem to be picking up the local path.
I have checked the RT.pm file (installed under
/usr/lib/perl5/vender_perl/5.8.8/RT.pm) to determine the Mason local path.
In this file, the $MasonLocalComponentRoot is set to
So, to test customization, I copied the Logo file from
/usr/share/rt3/html/Elements/Logo to /usr/local/lib/rt3/html/Elements/Logo
(preserving the permissions). And just to see, if I could reflect changes
in the local Logo file, I changed the default logo to a file that doesn?t
src="<%$RT::WebImagesURL%>/BLAH.gif" alt="<%loc("Best Practical Solutions,
LLC corporate logo")%>" width="177" height="33" /></a>
And then restarted apache. There was no effect. When I make this same
change in the /usr/share/rt3/html/Elements/Logo file, the change takes
effect. It?s almost as if RT isn?t reading the local file.
Any help would be greatly appreciated!!! I?m totally stuck.
Thanks in advance,
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