[Rt-devel] rt-crontool as a user failing

Emmanuel Lacour elacour at easter-eggs.com
Sun Feb 8 03:00:29 EST 2009


On Sat, Feb 07, 2009 at 01:57:50PM -0500, Asif Iqbal wrote:
> Hi I am failing to run rt-crontool
> 
> (iqbala)@rt:~$ /opt/rt3/bin/rt-crontool
> No RT user found. Please consult your RT administrator.
> 
> I can login as `iqbala' to the rt gui and I have administrator privilege.
> I can create a new queue, delete existing queue, create a new user,
> delete any ticket on any queue.
> 
> But rt-crontool thinks I am not a valid RT user.
> 

In Configuration->Users->iqbala->Identity, did you fill the field "Unix
user" ?



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