[Rt-devel] rt-crontool as a user failing

Asif Iqbal vadud3 at gmail.com
Sun Feb 8 16:10:17 EST 2009

On Sun, Feb 8, 2009 at 3:00 AM, Emmanuel Lacour <elacour at easter-eggs.com> wrote:
> On Sat, Feb 07, 2009 at 01:57:50PM -0500, Asif Iqbal wrote:
>> Hi I am failing to run rt-crontool
>> (iqbala)@rt:~$ /opt/rt3/bin/rt-crontool
>> No RT user found. Please consult your RT administrator.
>> I can login as `iqbala' to the rt gui and I have administrator privilege.
>> I can create a new queue, delete existing queue, create a new user,
>> delete any ticket on any queue.
>> But rt-crontool thinks I am not a valid RT user.
> In Configuration->Users->iqbala->Identity, did you fill the field "Unix
> user" ?

No. That was it! It is working now.

Thanks a lot.

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Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

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