[Rt-devel] configurable option for fields to use when cloning a ticket

[Jesse Vincent]

On Wed, Jan 21, 2009 at 10:05:34AM -0600, Roedel, Mark wrote:
> A few of our users have noted that by default when a
> dependent/parent/child ticket is created using the "Create" link in the
> "Links" section of a ticket, the new ticket inherits among others the
> TimeEstimated and TimeWorked fields from the existing ticket.  If your
> manager pays attention to your time spent requests, this can skew the
> numbers!
> 
> The list of fields copied into a new ticket appears to be specified in
> line 267 of Ticket/Create.html.  Rather than just maintaining our own
> customized list of fields in a local Create.html, I'm wondering what
> everyone would think of making that a configurable option in the central
> RT config files?


I'd love to review a patch for that.