[Rt-devel] Question for Ticket Actions (in Ticket/Elements/Tabs)

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

HI,
i'm searching for a simple way for our Operating to simply move tickets from Operating Queue to several 2nd level queues. The way via basics->Change queue is not loved from the guys. On idea was to handle this from inside a tickets->tabs->Action menu, something like this:
 
 $actions->{'FF'} = {
                                path => "Ticket/Display.html?Action=Take&Queue = XYZ &id=" . $id,
                                title => loc(' Move To Queue xyz ') }; 
 
Is this possible from this menu or a bad idea to do this?!?
 
Thanks
 
Torsten 

Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



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