[Rt-devel] Help adding Information from a e-mail to RT

[Jerrad Pierce]

This happens automatically.

RT sends messages with a subject of: [RT #1234] Fred Barney Wilma.
As long as a reply has the bracketed phrase, RT does the right thing.

The string RT will vary from installation to installation, based on your config.

As always, RTFM, or buy RT Essentials.

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