[Rt-devel] ticket creation from web interface fails undefined ParseAddressFromHeader

[Jac Gubbels]

Thank you for that info. I did not even realize User_Local was
none-native to RT. Mr. Zakirov's patch does the job though. Thanks a
lot for all your help.
-- Jac



On Tue, Sep 1, 2009 at 7:47 PM, Bram<rtdevel at lists.wizbit.be> wrote:
> [...]
>>
>> Upon creation of a ticket through the web interface I get the  following
>> error:
>>
>> Undefined subroutine &RT::EmailParser::ParseAddressFromHeader called
>> at /opt/rt3/bin/../lib/RT/User_Local.pm line 272.
>
> [...]
>>
>> Any suggestions as on where to start looking for a fix to this problem?
>
> I would suggest you start looking at /opt/rt3/lib/RT/User_Local.pm.
> What code is in there? Where did it come from?
>
> The default RT installation does not contain User_Local.pm...
> You may have created it yourself or it may have been installed by a plugin
> or you may have found it on the wiki or.... without seeing the code it is
> impossible to tell. (nor to fix it)
>
> (You might also want to take a look at
> http://wiki.bestpractical.com/view/LdapSummary )
>
> Best regards,
>
> Bram
>
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