[Rt-devel] [Patch] remove all queue mail addresses in Attachment sub Addresses

[Kevin Falcone]

On Mon, Feb 08, 2010 at 10:34:25AM +0100, Loos, Christian wrote:
> Hi,
> 
> in lib/RT/Attachment_Overlay.pm sub Addresses there are only the 
> correspond and comment mail address from the current queue removed.
> 
> But there should be all queue mail addresses removed.


Hi Chris

If you've set RTAddressRegexp in your config, those addresses
shouldn't show up (see RT::EmailParser->IsRTAddress later in
Attachment::Addresses).  

There is some work on a branch to warn about empty regexps and build a
naive one for you, but you're better off crafting something
site-specific.

Once that branch hits trunk, we'll probably remove those explicit
queue address checks as a performance hit.

-kevin

> I noticed that after the upgrade from 3.6 to 3.8.
> At the ticket page, if you go to people there are at 
> 'Add new watchers' some entries and on the ticket reply 
> page there are also some entries at 'One-time Cc' and 
> 'One-time Bcc'. These entries are user (mail addresses) 
> who appear in the transaction message headers.
> They are evaluated with Transaction->Addresses which call 
> Attachment->Addresses.
> 
> If you move a ticket from queue A to queue B, these entries 
> include the mail address from queue A.
> 
> And I hope I'm right, that it don't make sense to mail from ticket 
> in queue B to a mail address of queue A as RT recognize this as an 
> mail loop.
> 
> Thanks!
> Chris
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