[Rt-devel] Possible bug in Rt 3.8.7 SelfService ?

[L B]

I ran wireshark to check where the page stopped loading (or started looping).

When I have the problem, the page looks like this :


===================================
[...]
</div>

<div id="header">
<h1>RT Self Service / Open tickets</h1>
<div id="page-navigation">
  <ul id="page-menu" >
    <div><div><div>
&nbsp;
    </div></div></div>
  </ul>

</div>
</div>
<div id="body">
===================================

and nothing else.

When I don't have the problem, it looks like this :

===================================
[...]
</div>

<div id="header">
<h1>RT Self Service / Open tickets</h1>
<div id="page-navigation">
  <ul id="page-menu" >
    <div><div><div>
&nbsp;
    </div></div></div>
  </ul>

</div>
</div>
<div id="body">

237




<a name="skipnav" id="skipnav" accesskey="8"></a>




<div class="">
  <div class="titlebox" id="">
[...]
===================================


It looks like the problem starts in share/html/Elements/PageLayout at
these lines :
% $m->callback( %ARGS, CallbackName => 'BeforeBody' );
% $m->flush_buffer(); # we've got the page laid out, let's flush the buffer;

(I don't have such callback AFAIK)

loaded by the html/SelfService/Elements/Tabs page.

I have no idea where this 237 comes from, but it might be the source
of the problem (or I might be completely wrong also :-) )
-- 
L.B.