[Rt-devel] Problem with MakeClicky

Brian D bjd-dev at simplicity.net
Mon Jan 11 14:00:54 EST 2010

I had to disable this as it was impacting operations.  I'll try to
reproduce in test instance when I can.  Mainly just wanted to see if
anyone has experienced it here.  There are numerous other references
across the web to that perl regex issue, but I didn't see any posts

This issue may be with perl, but I'd be curious to see what regex are
triggering it...



perl-5.10.0-62.18.1  [SuSE 11.1]

Summary of my perl5 (revision 5 version 10 subversion 0) configuration:
    osname=linux, osvers=2.6.27, archname=x86_64-linux-thread-multi
    uname='linux haley 2.6.27 #1 smp 2009-02-09 15:38:31 +0100 x86_64
x86_64 x86_64 gnulinux '
    config_args='-ds -e -Dprefix=/usr -Dvendorprefix=/usr
-Dinstallusrbinperl -Dusethreads -Di_db -Di_dbm -Di_ndbm -Di_gdbm
-Duseshrplib=true -Doptimize=-fmessage-length=0 -O2 -Wall
-D_FORTIFY_SOURCE=2 -fstack-protector -funwind-tables
-fasynchronous-unwind-tables -g -Wall -pipe
    hint=recommended, useposix=true, d_sigaction=define
    useithreads=define, usemultiplicity=define
    useperlio=define, d_sfio=undef, uselargefiles=define, usesocks=undef
    use64bitint=define, use64bitall=define, uselongdouble=undef
    usemymalloc=n, bincompat5005=undef
    cc='cc', ccflags ='-D_REENTRANT -D_GNU_SOURCE
-DPERL_USE_SAFE_PUTENV -DDEBUGGING -fno-strict-aliasing -pipe
    optimize='-fmessage-length=0 -O2 -Wall -D_FORTIFY_SOURCE=2
-fstack-protector -funwind-tables -fasynchronous-unwind-tables -g
-Wall -pipe',
-DDEBUGGING -fno-strict-aliasing -pipe'
    ccversion='', gccversion='4.3.2 [gcc-4_3-branch revision 141291]',
    intsize=4, longsize=8, ptrsize=8, doublesize=8, byteorder=12345678
    d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=16
    ivtype='long', ivsize=8, nvtype='double', nvsize=8, Off_t='off_t',
    alignbytes=8, prototype=define
  Linker and Libraries:
    ld='cc', ldflags =' -L/usr/local/lib64'
    libpth=/lib64 /usr/lib64 /usr/local/lib64
    libs=-lm -ldl -lcrypt -lpthread
    perllibs=-lm -ldl -lcrypt -lpthread
    libc=/lib64/libc-2.9.so, so=so, useshrplib=true, libperl=libperl.so
  Dynamic Linking:
    dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E
    cccdlflags='-fPIC', lddlflags='-shared -L/usr/local/lib64'

On Mon, Jan 11, 2010 at 12:24 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Mon, Jan 11, 2010 at 11:22:46AM -0500, Brian D wrote:
>> Has anyone else experienced this issue with MakeClicky?
>> It appears to be triggering an internal perl assertion with Regular
>> Expressions, this doesn't look like an easy one to troubleshoot...
>> In some cases it is preventing the display of the entire ticket, in
>> others it is only printing this message in the display at one point of
>> the output.
>> Wed Jan 06 11:22:37 2010   The RT System itself - Outgoing email
>> recorded  [Show]
>> Assertion rx->sublen >= (s - rx->subbeg) + i failed: file "regcomp.c",
>> line 5109 at /srv/www/htdocs/rt/Elements/MakeClicky line 162
> It would be really useful to know your perl -V, you can find it on
> Configuration -> Tools -> System Configuration under the Perl
> Configuration header.
> You may also want to try and trim the relevant transaction content
> down to the smallest possible section to isolate the perl bug
> -kevin
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