[Rt-devel] Updating RT from an LDAP database

[Kevin Falcone]

On Thu, Jul 08, 2010 at 12:10:33PM -0700, Jonah Hirsch wrote:
>    I realized that my line numbers will be different as I've edited the script.
>    Line 70: my $ldaphandle = RT::User::LdapConnect();

You seem to have missed the second paragraph which explains that you
also need another extension they wrote

Have you looked into
http://search.cpan.org/dist/RT-Extension-LDAPImport/
to see if it will do the syncing you want?

-kevin

> 
>    On Thu, Jul 8, 2010 at 12:07 PM, Jonah Hirsch <[1]crazydog115 at gmail.com> wrote:
> 
>      We just migrated our RT system from an old installation on an old server to a new one that
>      will use LDAP to create users.
>      The issue is that we already have a good number of users on the old system, and would like
>      to keep them around.
>      I realize the most straight forward decision is to simply rename the users (and change their
>      email addresses), and when they are recreated when a user first logs in, just shred the old
>      accounts and replace the relations to the new ones.
>      I then got to thinking that there must be a way to update the users in RT through LDAP, not
>      only for this reason but for regular maintenance.
>      Anyway, I was googling around and found this old script from 2005
>      [2]http://lists.bestpractical.com/pipermail/rt-devel/2005-August/007451.html
>      As it is 5 years old, it doesn't work well. I'm no RT developer, so it'd take a while to
>      figure out what needs to be changed, so my question is, would anyone out there be able to
>      update this script to work with a more current version of RT (as of emailing, 3.8.8). There
>      really only is one error, so I'm hoping it wouldn't take too long.
>      The one warning and one critical error I get are:
> 
>        [Thu Jul 8 19:00:13 2010] [warning]: Use of inherited AUTOLOAD for non-method
>        RT::User::LdapConnect() is deprecated at [3]updateldap.pm line 70. ([4]updateldap.pm:70)
> 
>        [Thu Jul 8 19:00:13 2010] [crit]: Can't call method "_Accessible" on an undefined value at
>        /usr/local/share/perl/5.10.0/DBIx/SearchBuilder/Record.pm line 423.
>        (/opt/rt3/lib/RT.pm:382)
> 
>        Can't call method "_Accessible" on an undefined value at
>        /usr/local/share/perl/5.10.0/DBIx/SearchBuilder/Record.pm line 423.
> 
>      Thanks for the help.
>      Jonah Hirsch
>      -----------------------
> 
> References
> 
>    Visible links
>    1. mailto:crazydog115 at gmail.com
>    2. http://lists.bestpractical.com/pipermail/rt-devel/2005-August/007451.html
>    3. http://updateldap.pm/
>    4. http://updateldap.pm:70/

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> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

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