[Rt-devel] Updating RT from an LDAP database

[Jonah Hirsch]

Yeah, I got that installed, but I'm still getting those same errors.
Jonah Hirsch
-----------------------


On Thu, Jul 8, 2010 at 3:07 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Thu, Jul 08, 2010 at 12:10:33PM -0700, Jonah Hirsch wrote:
> >    I realized that my line numbers will be different as I've edited the
> script.
> >    Line 70: my $ldaphandle = RT::User::LdapConnect();
>
> You seem to have missed the second paragraph which explains that you
> also need another extension they wrote
>
> Have you looked into
> http://search.cpan.org/dist/RT-Extension-LDAPImport/
> to see if it will do the syncing you want?
>
> -kevin
>
> >
> >    On Thu, Jul 8, 2010 at 12:07 PM, Jonah Hirsch <[1]
> crazydog115 at gmail.com> wrote:
> >
> >      We just migrated our RT system from an old installation on an old
> server to a new one that
> >      will use LDAP to create users.
> >      The issue is that we already have a good number of users on the old
> system, and would like
> >      to keep them around.
> >      I realize the most straight forward decision is to simply rename the
> users (and change their
> >      email addresses), and when they are recreated when a user first logs
> in, just shred the old
> >      accounts and replace the relations to the new ones.
> >      I then got to thinking that there must be a way to update the users
> in RT through LDAP, not
> >      only for this reason but for regular maintenance.
> >      Anyway, I was googling around and found this old script from 2005
> >      [2]
> http://lists.bestpractical.com/pipermail/rt-devel/2005-August/007451.html
> >      As it is 5 years old, it doesn't work well. I'm no RT developer, so
> it'd take a while to
> >      figure out what needs to be changed, so my question is, would anyone
> out there be able to
> >      update this script to work with a more current version of RT (as of
> emailing, 3.8.8). There
> >      really only is one error, so I'm hoping it wouldn't take too long.
> >      The one warning and one critical error I get are:
> >
> >        [Thu Jul 8 19:00:13 2010] [warning]: Use of inherited AUTOLOAD for
> non-method
> >        RT::User::LdapConnect() is deprecated at [3]updateldap.pm line
> 70. ([4]updateldap.pm:70)
> >
> >        [Thu Jul 8 19:00:13 2010] [crit]: Can't call method "_Accessible"
> on an undefined value at
> >        /usr/local/share/perl/5.10.0/DBIx/SearchBuilder/Record.pm line
> 423.
> >        (/opt/rt3/lib/RT.pm:382)
> >
> >        Can't call method "_Accessible" on an undefined value at
> >        /usr/local/share/perl/5.10.0/DBIx/SearchBuilder/Record.pm line
> 423.
> >
> >      Thanks for the help.
> >      Jonah Hirsch
> >      -----------------------
> >
> > References
> >
> >    Visible links
> >    1. mailto:crazydog115 at gmail.com
> >    2.
> http://lists.bestpractical.com/pipermail/rt-devel/2005-August/007451.html
> >    3. http://updateldap.pm/
> >    4. http://updateldap.pm:70/
>
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