[Rt-devel] Connecting from one script to multiple RT

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu May 6 16:41:11 EDT 2010


I think the easiest way is to write a thing like rt2 to rt3 script.
Two scripts: dumper into intermediate format and importer.

On Fri, May 7, 2010 at 12:34 AM, Emmanuel Lacour
<elacour at easter-eggs.com> wrote:
> On Thu, May 06, 2010 at 03:13:48PM -0500, Seth Galitzer wrote:
>> Why not just upgrade the production server?
> I'm not going to explain here all the background here, versions doesn't
> matter, the need is
> as I explained, there is 2 RT servers with different versions, and we
> wan't to move one queue with all tickets contents from one RT to
> another. Of course there will be a lot of ids changes (for every object,
> but it's not the problem here, I now how to do this and if I found no RT
> api solutions, I can go the SQL way, but I always prefer to use api
> that's easier ;)
> the problem is that I have to walk through objects collection on src RT,
> and inside this loop I have to do things on the other, I didn't tried,
> but I suppose that if I play with RT::Handle at this time it will break
> current loop...
> well let's sleep, and hope an acceptable solution will appear ;)
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Best regards, Ruslan.

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