[Rt-devel] open new ticket on reply/comment by webui
Christian Loos
cloos at netcologne.de
Mon Nov 22 06:42:27 EST 2010
I knew this but I just wanted to know if other RT Admin also agree that
hard coding this isn't the best way and that an config option would be
better.
-Chris
Am 19.11.2010 11:19, schrieb Emmanuel Lacour:
> look at share/html/Ticket/Update.html:
>
> if ($DefaultStatus eq 'new'){
> $DefaultStatus='open';
> }
>
> comment this code ;)
>
>
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