[Rt-devel] Advice sought on RT plugin development.

Todd Chapman todd at chaka.net
Tue Nov 30 20:09:26 EST 2010


Thanks Ruslan! I had forgot that saved searches had been generalized like
that.

On Tue, Nov 30, 2010 at 3:49 PM, Ruslan Zakirov <ruz at bestpractical.com>wrote:

> This totally sounds like new type(s) of saved objects along with saved
> searches, graphs and charts. These three can be saved with some
> preferences and then added to home page and/or dashboard.
>
> I think you should re-use this area.
>
> On Tue, Nov 30, 2010 at 9:50 PM, Todd Chapman <todd at chaka.net> wrote:
> > Ruslan,
> > By dynamic I mean that an arbitrary number of portlets would be created
> > based on RT configuration. The number of portlets is determined at
> runtime,
> > not install. The portlets would be created with a dhandler.
> >
> > On Tue, Nov 30, 2010 at 1:29 PM, Ruslan Zakirov <ruz at bestpractical.com>
> > wrote:
> >>
> >> Hi,
> >>
> >> I don't know what you mean by dynamic, but I see it this way. Your
> >> extension puts a portlet into default "RT at Glance", you also mention
> >> this portlet in docs. That's it.
> >>
> >> On Tue, Nov 30, 2010 at 7:40 AM, Todd Chapman <todd at chaka.net> wrote:
> >> > Fellow RT Devs,
> >> > I'm working on an RT plugin and running into some implementation
> >> > challenges.
> >> > 1. I'd like to dynamically add some components to the "RT at a glance"
> >> > preferences pane, but don't see any callbacks to do so.
> >> > 2. Even if I could do 1. above, or just manually edit the
> >> > RT_SiteConfig.pm
> >> > file, my components don't really exist. I would like to generate their
> >> > output dynamically from a dhandler, but /Elements/MyRT uses $m->comp,
> >> > which
> >> > doesn't activate dhandlers.
> >> > Can anyone think of solutions to these problems? Clearly I could
> submit
> >> > a
> >> > patch to add support in core RT for this but thought someone might
> >> > suggest
> >> > another solution.
> >> > Thanks!
> >> > -Todd
> >> >
> >> > _______________________________________________
> >> > List info:
> >> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> >> >
> >> >
> >>
> >>
> >>
> >> --
> >> Best regards, Ruslan.
> >
> >
>
>
>
> --
> Best regards, Ruslan.
>
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