[rt-devel] Just getting started

[Ruslan Zakirov]

On Sun, Feb 19, 2012 at 21:37, Paul Tomblin <ptomblin at xcski.com> wrote:
> I am just getting started a project to do some customization of RT, and I'm
> finding the documentation confusing and the book a little bit out of date.
>  I'm wondering if there is a standard way to deliver your customizations
> (dashboards, scrips, saved queries etc) to the production database?  Do you
> just write database scripts, or what?  Do you copy over a database dump
> file?

Use extensions with initialdata files. Extensions can have tests (just
borrow Test.pm file from modern extension) and at least this would
simplify greatly dropping DB and re-inserting your initialdata file
for testing.

> Also, is there any documentation for the REST api other than trying to find
> the appropriate scripts and doing a "perldoc" on them?

Use REST client from CPAN or use rt command line utility to catch
requests and responses.

> --
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>
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-- 
Best regards, Ruslan.