[rt-devel] Auto Resolved

[Ajunpreet Singh]

I have a custom Status, I want it so that if it stays in this custom state
for 2 weeks then I want the status to change automatically to resolved.
I think this might be possible using cron, but Im not sure where to start.
Thanks
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-devel/attachments/20120614/425daeaf/attachment.html>