[rt-devel] Recording custom data from the QuickCreate Portal

[Bart]

Ehm, I think your doing scary stuff now... put it back lol, your breaking
things ^_~

What I meant in my earlier mail in users was quite simple, use callbacks:

   - http://requesttracker.wikia.com/wiki/CustomizingWithCallbacks

And then look what Ruslan set in his extension, which essentially is just a
callback but in a more complicated way so that you can have it as an
extension:

   -
   http://search.cpan.org/dist/RT-Extension-CustomFieldsOnUpdate/lib/RT/Extension/CustomFieldsOnUpdate.pm

Basically, get his callback which adds the CF's to the ticket update page
and add it to your callback which will get loaded for the quick create box.

The only thing I don't know is the name of the callback, but I think you
could look in the code of the file you just created and search for callback
and you'll get some names (I hope).
Otherwise check the wiki page I just linked, it has some info on finding
what callback you need to use.

Hope this helps.

-- 
Bart

2013/3/22 Raymond Corbett <Raymond.Corbett at arcproductions.com>

>  ** **
>
> I have created a custom pull down selection in the QuickCreate portal
> after copying the original file over to \local****
>
> ** **
>
> I can select from one any number of “Show Names” in the list. ****
>
> ** **
>
> Can anyone tell me how I can now save that data as custom field data to
> search on later.   I am thinking the magic has to be done index.html?****
>
> ** **
>
> The problem encountered is that we must have a custom field in the Quick
> Create Portlet.  Only one is needed but it is important. ****
>
> ** **
>
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