[rt-devel] Approvals - Queue change
msmith at gores.com
Thu Dec 11 16:12:20 EST 2014
Ticket is entered in Help Desk queue. Ticket is manually assigned to Approvals queue.
Ticket is approved. Ticket must be moved back to Help Desk queue.
Where should I start to look if I want to automate the queue change back to the Help Desk queue after the request has been acted upon?
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