[rt-devel] Problems with German Umlaute on new server

[Eierschmalz, Bernhard]

Hello,

I installed RT 4.0.19 on a new Ubuntu 14.04 server and imported my old database (PostgreSQL 9.3 UTF-8 database)

With new tickets on the new server I have a problem with German Umlaute (äöüß). When I create a new ticket with äöü in subject, it’s replaced to öäü or something like that.
There’s no difference if I create a ticket from web, rt cli or mail. Old tickets are untouched.

The same is for custom fields or other fields (e.g. on users or groups). Only message body is OK.

I had a look into the database directly and saw that the data inside the database is also wrong.

What can I do?

Best regards,

Bernhard Eierschmalz
EDV

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