[rt-devel] RT 4.4.0rc3 - Error when listing assets

[Kádár Attila]

Hello!

I had an RT 4.2.12 on Debian testing 'stretch'. I made the database 
upgrade from 4.2.12 to 4.4.0rc3. I got no errors. The system is 'up and 
running' so far, but then I got this error.

error: Can't call method "Valid" on an undefined value at 
/usr/local/share/request-tracker4/html/Asset/Elements/SelectStatus line 66.
context:
...
62: if ( not $ARGS{DefaultValue} ){
63: $ARGS{DefaultValue} = 0;
64: $ARGS{Default} ||= $DECODED_ARGS->{Status} || 
$lifecycle->DefaultOnCreate;
65: }
66: $ARGS{Statuses} = [ $AssetObj ? $lifecycle->Transitions("") : 
$lifecycle->Valid ];
67: }
68: </%init>
69: <%args>
70: $AssetObj => undef
...
code stack: 
/usr/local/share/request-tracker4/html/Asset/Elements/SelectStatus:66
/usr/share/request-tracker4/html/Asset/Elements/AssetSearchBasics:58
/usr/share/request-tracker4/html/Widgets/TitleBox:56
/usr/share/request-tracker4/html/Asset/Elements/AssetSearchBasics:84
/usr/share/request-tracker4/html/Asset/Search/index.html:78
/usr/share/request-tracker4/html/Widgets/TitleBox:56
/usr/share/request-tracker4/html/Asset/Search/index.html:92
/usr/share/request-tracker4/libexec/../lib/RT/Interface/Web.pm:696
/usr/share/request-tracker4/libexec/../lib/RT/Interface/Web.pm:375
/usr/share/request-tracker4/html/autohandler:53

Changed the code a little bit to see what is in the $lifecycle variable.

my $lifecycle = ($CatalogObj || "RT::Catalog")->LifecycleObj;
if ( defined $lifecycle ) {
use Data::Dumper;
$RT::Logger->info( '$lifecycle:'.Dumper($lifecycle) );
} else {
$RT::Logger->info( '$lifecycle not defined');
}
if ( not $ARGS{DefaultValue} ){
$ARGS{DefaultValue} = 0;
$ARGS{Default} ||= $DECODED_ARGS->{Status} || $lifecycle->DefaultOnCreate;
}
$ARGS{Statuses} = [ $AssetObj ? $lifecycle->Transitions("") : 
$lifecycle->Valid ];

I got this result in syslog:
Jan 20 13:03:01 rt42x-jessie RT: [4052] No active catalogs.
Jan 20 13:03:01 rt42x-jessie RT: [4052] No active catalogs.
Jan 20 13:03:01 rt42x-jessie RT: [4052] $lifecycle not defined

Googled the error and found a BP forum thread about asset extension not 
working. At that time, the database was not initialized. This time I 
hope it is initialized, but how can I be sure?

 From rt/Admin/Tools/Configuration.html file, it looks OK for me.

Upgrade from 4.2.12 to 4.4.0rc3 	2016-01-18 14:10:43 	5 seconds 	4.4.0rc3
	Upgrade from 4.2.12 to 4.3.0 	2016-01-18 14:10:43 	1 second 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.0/content 
2016-01-18 14:10:44 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.0 to 4.3.1 	2016-01-18 14:10:44 	0 seconds 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.1 
2016-01-18 14:10:44 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.1/content 
2016-01-18 14:10:44 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.1 to 4.3.2 	2016-01-18 14:10:44 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.2/content 
2016-01-18 14:10:44 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.2 to 4.3.3 	2016-01-18 14:10:44 	1 second 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.3 
2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.3 to 4.3.4 	2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.4 
2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.4 to 4.3.5 	2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.5/content 
2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.5 to 4.3.6 	2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.6/content 
2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.6 to 4.3.7 	2016-01-18 14:10:45 	1 second 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.7 
2016-01-18 14:10:45 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.7 to 4.3.8 	2016-01-18 14:10:46 	0 seconds 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.8 
2016-01-18 14:10:46 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.8/content 
2016-01-18 14:10:46 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.8 to 4.3.9 	2016-01-18 14:10:46 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.9/content 
2016-01-18 14:10:46 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.9 to 4.3.10 	2016-01-18 14:10:46 	1 second 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.10 
2016-01-18 14:10:46 	0 seconds 	4.4.0rc3
	ACL updates from /usr/share/request-tracker4/etc/upgrade/4.3.10 
2016-01-18 14:10:47 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.10/content 
2016-01-18 14:10:47 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.10 to 4.3.11 	2016-01-18 14:10:47 	0 seconds 	4.4.0rc3
	Insert from /usr/share/request-tracker4/etc/upgrade/4.3.11/content 
2016-01-18 14:10:47 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.11 to 4.3.12 	2016-01-18 14:10:47 	0 seconds 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.12 
2016-01-18 14:10:47 	0 seconds 	4.4.0rc3
	ACL updates from /usr/share/request-tracker4/etc/upgrade/4.3.12 
2016-01-18 14:10:47 	0 seconds 	4.4.0rc3
	Upgrade from 4.3.12 to 4.3.13 	2016-01-18 14:10:47 	1 second 	4.4.0rc3
	Schema updates from /usr/share/request-tracker4/etc/upgrade/4.3.13 
2016-01-18 14:10:47 	1 second 	4.4.0rc3