[rt-devel] An internal RT error has occurred

Matt Zagrabelny mzagrabe at d.umn.edu
Wed Jan 20 09:19:28 EST 2016


Hi,

On Wed, Jan 20, 2016 at 3:30 AM,  <user1437 at qet.be> wrote:
> Hello all,
>
> I’ve always been using RT for ticketing, and I’m very pleased with it.
> 2 weeks ago I started deploying the rc4.4 with the RTIR plugin (RT-IR-3.2)
> apparently I’ve got a problem when I want to access the RTIR menu tab it gives me this error:
>
>         An internal RT error has occurred. Your administrator can find more details in RT's log files.
>
> but nothing special to find in the RT log files.
>
> Can someone point me on my way, cause I looked at several things but can’t seem to find the reason…

There are issues between RTIR 3.2 and RT 4.4.

http://lists.bestpractical.com/pipermail/rt-devel/2016-January/012470.html

Cheers,

-m


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