[rt-devel] "Bug with queuelist"

Alexander Reintzsch Alexander.Reintzsch at netsystem.de
Thu Jun 16 08:53:13 EDT 2016

Hi Christian,

> Statuses are stored internally lowercase since RT 4.0.13 [1].
> The lc in QueueSummaryByLifecycle was added in RT 4.0.18 [2] to fix a
> regression from the change above.

> Which RT version are you using?

Version 4.4.0

>Can you confirm that the ticket status is saved in lowercase within the

Yes, you are right. I changed it manually in the database and didn't use lower case. So, so problem was on my side.


So this can be closed. And I will do the change in the database too.

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