[rt-devel] "Bug with queuelist"
Alexander Reintzsch
Alexander.Reintzsch at netsystem.de
Thu Jun 16 08:53:13 EDT 2016
Hi Christian,
> Statuses are stored internally lowercase since RT 4.0.13 [1].
> The lc in QueueSummaryByLifecycle was added in RT 4.0.18 [2] to fix a
> regression from the change above.
> Which RT version are you using?
Version 4.4.0
>Can you confirm that the ticket status is saved in lowercase within the
>database?
Yes, you are right. I changed it manually in the database and didn't use lower case. So, so problem was on my side.
Thanks.
So this can be closed. And I will do the change in the database too.
More information about the rt-devel
mailing list