[rt-users] Auto Response

[Stephen J. Lawrence Jr.]

For some reason, other users (besides me) who are sending email requests into
RT are not being emailed with auto-confirmations, nor any update email. Here
are some of the settings ...

Allow non-members to create request is ON
Send email notification of each transaction ON
Send email notifications of each transaction (except comment) ON
Send an autoreply on request creation ON

Am I missing something?

I am receiving all the email, but no one else is.


--
Thanks,

Stephen Lawrence
-Support Technician & Webmaster
-Examen, Inc.
-stephenl at examen.com
-916-921-4300 ext. 703