[rt-users] username
Joe Talbott
josepht at cstone.net
Thu Apr 20 11:11:22 EDT 2000
I have a user registered username 'josepht' with the email address
'josepht at cstone.net' when I send email to rt. I get an unauthorized
user error message.
You don't have permission to create requests in this queue
if i register a user with username 'josepht at cstone.net' and email
address 'josepht at cstone.net' all works fine.
"Stephen J. Lawrence Jr." wrote:
>
> If it is via email, there needs to be a valid email address for the requestor,
> since RT begins correspondence with the user based on their email address. Just
> curious, how are you sending an email without having an email address in the
> from field?
>
> Joe Talbott wrote:
>
> > Hi All,
> > I can't seem to create a ticket via email with a username like
> > 'josepht'. Yet if I change the username to "josepht at domain.com" where
> > this is the email address the email comes from, the ticket is created
> > fine. Am I missing something easy here?
> >
> > Thanks,
> > Joe Talbott
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
>
> --
> Thanks,
>
> Stephen Lawrence
> -Support Technician & Webmaster
> -Examen, Inc.
> -stephenl at examen.com
> -916-921-4300 ext. 703
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
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