[rt-users] setting up help

[Sheeri]

Hey there....

In setting up rt, I'm running into a few problems.  It installed just fine
(thanx for the help Jesse!) but I seem to be having problems with both the
web and e-mail gateways (argh....doncha just hate that?).  I was able to
create users and queues through the command line....

When I try to access
http://localhost/rt/webrt.cgi

I get an internal server error.  Not very helpful...the server error logs
say, 

Can't locate /opt/rt/etc/config.pm in @INC (@INC
contains: /usr/lib/perl5/5.00503/i386-linux /usr/lib/perl5/5.00503
/usr/lib/perl5/site_perl/5.005/i386-linux /usr/lib/perl5/site_perl/5.005
/opt/rt/lib) at /opt/rt/bin/rtmux.pl line 20.
[Wed Aug  2 10:24:28 2000] [error] [client 127.0.0.1] Premature end of
script headers: /opt/rt/bin/cgi/webrt.cgi

now, /opt/rt/etc/config.pm exists....do I need to change @INC?  (how do I
do that, anyway?  I seem to recall it's a compile-time thing with
make...but it's been so long I forget if I have to cuss three times or
five times before it shows mercy on me and works....)

When I compose a message to rt, I get the following error:

550 "/opt/rt/bin/rt-mailgate neu correspond"... Can't create
output: Permission denied

when I type /opt/rt/bin/rt-mailgate neu correspond I get the same "Can't
locate /opt/rt/etc/config.pm in @INC " error message....

Thanx in advance for the help!

-Sheeri