[rt-users] setting up help

[Jesse]

That sounds like a permissions problem.  Try running 'make fixperms'


On Wed, Aug 02, 2000 at 06:28:47AM -0400, Sheeri wrote:
> Hey there....
> 
> In setting up rt, I'm running into a few problems.  It installed just fine
> (thanx for the help Jesse!) but I seem to be having problems with both the
> web and e-mail gateways (argh....doncha just hate that?).  I was able to
> create users and queues through the command line....
> 
> When I try to access
> http://localhost/rt/webrt.cgi
> 
> I get an internal server error.  Not very helpful...the server error logs
> say, 
> 
> Can't locate /opt/rt/etc/config.pm in @INC (@INC
> contains: /usr/lib/perl5/5.00503/i386-linux /usr/lib/perl5/5.00503
> /usr/lib/perl5/site_perl/5.005/i386-linux /usr/lib/perl5/site_perl/5.005
> /opt/rt/lib) at /opt/rt/bin/rtmux.pl line 20.
> [Wed Aug  2 10:24:28 2000] [error] [client 127.0.0.1] Premature end of
> script headers: /opt/rt/bin/cgi/webrt.cgi
> 
> now, /opt/rt/etc/config.pm exists....do I need to change @INC?  (how do I
> do that, anyway?  I seem to recall it's a compile-time thing with
> make...but it's been so long I forget if I have to cuss three times or
> five times before it shows mercy on me and works....)
> 
> When I compose a message to rt, I get the following error:
> 
> 550 "/opt/rt/bin/rt-mailgate neu correspond"... Can't create
> output: Permission denied
> 
> when I type /opt/rt/bin/rt-mailgate neu correspond I get the same "Can't
> locate /opt/rt/etc/config.pm in @INC " error message....
> 
> Thanx in advance for the help!
> 
> -Sheeri
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
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> 

-- 
jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
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