[rt-users] CGI::Vars

[Neil Curri]

Thanks. RT *was* running yesterday, as it has been for months, so I'm
assuming that all the dependencies have been in place. We have over 1000
requests logged, and it's a *great* tool, by the way.

Instead, I'm poring through logs and bash histories of the root account
and the acounts of three other admins who've worked on this box over the
past year to see what might have been done recently. Turns out, someone
just installed arkeia. However, the binaries and logs seem to be all
fairly neatly packaged in it's default install location (/usr/knox/). 

So what else? mysqld is running. I can even interact with the rt
database with the command line mysql interface. I also have another
mysql database on the machine that I can access via web pages using
mysql_connect to make queries -- so I'm pretty sure at least the mysql
parts are working as they should be. As for CGI.pm, it's there, I just
don't know what version it is. 

I certainly will check the readme, but I don't think this is the right
direction.

Feargal Reilly wrote:
> 
> Emm... most likely your problem is a lack of *ANY* CGI.pm.
> I don't believe it's a standard part of perl.
> 
> Read the README file in rt, make sure you have installed all the software
> listed there. Everything listed would not by default be on your machine. So
> you'll have to install Digest-MD5, Msql-Mysql-modules, CGI.pm-2.56 and so on
> before you can install RT cleanly.
> 
> -Feargal.
> 
> --
> Feargal Reilly,
> Systems Administrator,
> The CIA.
> +353-86-8157621
> 
> > I'm not sure if my problem here (see excerpt from apache error log
> > below) has to do with the version of CGI.pm I'm running (in regard to
> > the FAQ Q2.6: "What do I do when RT can't locate CGI::Vars" / "Your
> > version of CGI.pm is out of date. Please upgrade to at least version
> > 2.53."). The browser reports "Internal Server Error" when trying to load
> > the RT login page.
> >
> > apache error log:
> > ---
> > [Tue Aug 29 09:33:24 2000] [error] [client xxx.xxx.xxx.xxx] Premature
> > end of script headers: /usr/local/rt/bin/cgi/webrt.cgi
> > Undefined subroutine CGI::Vars
> > ---
> >
> > Perl 5.00503 is installed, and as far as I know, we've been running RT
> > with whatever version of CGI.pm gets installed with Perl 5.005. Can
> > anyone tell me how to verify what version CGI.pm is at and if I need to
> > upgrade? More docs to read? Thanks.
> >
> >
> > _______________________________________________
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> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> 
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