[rt-users] Send Reply?
Mike Dugas
mad at phobia.net
Mon Dec 11 17:24:23 EST 2000
This could be... I'll try it from another user.
Thx.
I'm using sendmail.
On Mon, 11 Dec 2000, Jesse wrote:
> RT will not send to the requestor by default if the requestor is also a ticket admin.
> This may be what you're running into.
>
> -j
>
>
> On Mon, Dec 11, 2000 at 04:42:15PM -0500, Mike Dugas wrote:
> > Hi all,
> >
> > I'm clicking "Send Reply" on a ticket ... now I would presume that'd send
> > a reply to the originator of the ticket (my user in need of support, in
> > this case), correct?
> >
> > It doesn't work unless I put To: in front of their e-mail address in the
> > ticket information, and thats kind of a pain.
> >
> > Am I doing something wrong, or is something broken?
> >
> > Thanks!
> >
> > --
> > Mike Dugas mad at phobia.net
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>
> After all, it's not every day you meet up with an evil power
> -M. Bulgakov
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
--
Mike Dugas mad at phobia.net
More information about the rt-users
mailing list