[rt-users] Send Reply?
mad at phobia.net
Mon Dec 11 17:24:23 EST 2000
This could be... I'll try it from another user.
I'm using sendmail.
On Mon, 11 Dec 2000, Jesse wrote:
> RT will not send to the requestor by default if the requestor is also a ticket admin.
> This may be what you're running into.
> On Mon, Dec 11, 2000 at 04:42:15PM -0500, Mike Dugas wrote:
> > Hi all,
> > I'm clicking "Send Reply" on a ticket ... now I would presume that'd send
> > a reply to the originator of the ticket (my user in need of support, in
> > this case), correct?
> > It doesn't work unless I put To: in front of their e-mail address in the
> > ticket information, and thats kind of a pain.
> > Am I doing something wrong, or is something broken?
> > Thanks!
> > --
> > Mike Dugas mad at phobia.net
> > _______________________________________________
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> > http://lists.fsck.com/mailman/listinfo/rt-users
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> After all, it's not every day you meet up with an evil power
> -M. Bulgakov
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Mike Dugas mad at phobia.net
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