[rt-users] Mail-Interface of webrt 1.0.5 seems to be broken?

[Gunn, Billy]

In RT Web Administrator for your queue verify that you have checked Allow
non-members to create requests, and also verify the mail alias is set to
match /etc/aliases.  If those look correct you could take a look at the
actual table to make sure they are set correctly there with the following
commands.

# mysql -u <username> -p rt
mysql> select * from queues where queue_id = "<your queue>";

Check that mail_alias is correct and that allow_user_create is 1.  Not sure
that these variables could be different then what the web interface shows
but it may be worth a quick check.

Cheers,
Billy Gunn
Unix Sys Admin
Interadnet, Inc.
919-657-4350