[rt-users] Resolved aging?

Russ Johnson russj at dimstar.net
Wed Dec 13 02:16:07 EST 2000


Is it possible to make the "Resolved" tickets to quit aging?

One of the things we want to track is how long a request takes to complete. 
If a ticket quits aging when it's marked "resolved", then that would do it.

Russ Johnson
Stargate Online

telnet://telnet.dimstar.net
http://www.dimstar.net
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