[rt-users] Notification of new ticket

Feargal Reilly feargal at online.thecia.ie
Tue Dec 19 10:06:23 EST 2000

I'm wondering where the best place to add in a script to be executed upon creation of a new ticket.
What I want to execute is
lynx -dump http://www.example.com/script.html?op=notify&newticket={{newticketnumber}}

i.e., notify another web server what the latest ticket number is.

Where's the best place to put this, obviously I want it as soon after creation of a new ticket as possible.

I'm WAY too busy to scan through it myself at the moment, any ideas?



    _/_/_/ _/_/_/  _/_/_/  Feargal Reilly,
   _/       _/   _/    _/  Systems Administrator,
  _/       _/   _/_/_/_/   The Communications Interactive Agency.
 _/_/_/ _/_/_/ _/    _/    Phone: +353-86-8157621.

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