[rt-users] Notification of new ticket
Feargal Reilly
feargal at online.thecia.ie
Tue Dec 19 10:06:23 EST 2000
Hi,
I'm wondering where the best place to add in a script to be executed upon creation of a new ticket.
What I want to execute is
lynx -dump http://www.example.com/script.html?op=notify&newticket={{newticketnumber}}
i.e., notify another web server what the latest ticket number is.
Where's the best place to put this, obviously I want it as soon after creation of a new ticket as possible.
I'm WAY too busy to scan through it myself at the moment, any ideas?
Thanks,
-Feargal.
_/_/_/ _/_/_/ _/_/_/ Feargal Reilly,
_/ _/ _/ _/ Systems Administrator,
_/ _/ _/_/_/_/ The Communications Interactive Agency.
_/_/_/ _/_/_/ _/ _/ Phone: +353-86-8157621.
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