[rt-users] correspond vs. comment when cfg'ing mail gateway

[Jesse]

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On Fri, Jul 07, 2000 at 10:28:15AM -0400, Lawrence Lee wrote:
>  Hey, I'm using RT 1.0.2 on Solaris 2.7. Works great... just put the
> stripmime filter in place last night, too.
> 
> I've got a question about configuring the mail gateway. I've re-read the
> README (included at the bottom) and i've also sent mail for %RT HELP to no
> avail.
> 
> What exactly is the difference between the correspond and comment entries?
> Right now I've got all my aliases set to correspond and people are
> submitting requests and communicating fine. What happens under comment?
> 
> thanks,
> larry
> 
> 
> SETTING UP THE MAIL GATEWAY
> ---------------------------
> 
> An alias for the initial queue will need to be made in either your
> global mail aliases file (if you are using NIS) or locally on your
> machine.
> 
> Add the following line to /etc/aliases (or your local equivalent) :
> 
>         rt:     |"/path/to/lrt/bin/rt-mailgate general correspond"
>                                                     |          |
>                                    <<queue-name>----/          |
>                                                                |
>                 <<correspond or comment depending on whether   |
>                  the mail shoud be resent to the requestor>---/
>      "action" here will make this address only
>       parse actions in the message without
>       recording the message as a transaction
>       of its own"
> 
> The RT Mail Gateway can be used to perform actions on requests.
> For an explanation of how to use the Mail Gateway, send a message to
> any RT alias with the command %RT HELP on a line by itself.
> 
> You'll need an alias like the following for action requests:
> 
>         rt-action:      |"/path/to/rt/bin/rt-mailgate general action"
> 
> 
> 
> 
> 
> 
> _______________________________________________
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> rt-users at lists.fsck.com
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> 

-- 
jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
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