[rt-users] Disappearing messages?

[Tobias Brox]

> That's no good. Most of the time I've seen this it's been sendmail related.

I think I have inserted a hack that makes RT warn or die if it can't send
mail for some reason.  How do you process error messages?  In RT1, one
option is to use Tie::STDERR, you might read the POD or you might put this
line at the top of rtmux.pl:

use Tie::STDERR my at email.com

It might also be an idea to insert some logging right before RT is to send
emails, if it doesn't log when it should, it's RT itself it's something
wrong with.

Be aware that to avoid loops, RT1 blatantly ignore mails from
mailer-deamon and mails which have the line:

Precedence: bulk

or

RT-Loop-Control: your-rt-tag

in the headers.

-- 
Spell checkers are for wimps
(please send feedback on all typos)